PRIVACY POLICY
Aquaboom Balikpapan respects your privacy and is fully committed to safeguarding your personal data.
Customer Personal Data Protection Policy
This Privacy Policy explains the collection, use, third-party processing, and legal rights of personal data for reservations and services at Aquaboom Balikpapan.
Customer Data Processing
By making a booking, the customer consents to the collection and processing of personal data required for reservation and services at Aquaboom Balikpapan.
Customer data may include name, phone number, email address, number of visitors (pax), transaction details, and other information necessary for the booking process.
Purpose & Limitations of Data Use
Data is strictly used for booking processing, payment verification, ticket confirmation & delivery, customer service, security, administration, and service quality improvement.
Customer data will NOT be used for any other purposes beyond service requirements without a valid legal basis or explicit prior consent.
Third-Party Sharing & Customer Rights
Customer data may be shared with authorized third parties involved in the booking or payment process (such as the DOKU payment gateway) while upholding strict personal data protection standards.
Customers maintain legal rights over their personal data in compliance with applicable laws and regulations.
Consent & Responsibility
By completing the booking process, the customer declares that the provided information is true, accurate, and valid.
The customer agrees to the Terms & Conditions and Privacy Policy applicable at Aquaboom Balikpapan.
This consent is effective from the booking initiation and throughout the period required for service fulfillment.
The customer holds full responsibility for the accuracy of all data submitted during reservation.
Official Inquiries
For questions, requests, or confirmations regarding tickets and personal data, please contact our official desk: